12bdb's Complete Terms and Conditions

1. General Terms and Definitions

These terms and conditions form a legally binding agreement between 12bdb ("Platform", "we", "us") and its users ("you", "member", "player"). By using this website and all its services, you are considered to have fully accepted the following terms.

1.1 Key Definitions

• "Platform" refers to the 12bdb website, mobile version, and all related services.
• "Account" refers to your personal registered profile.
• "Bet" refers to a wager placed on any game or event.
• "Bonus Funds" refers to additional balance granted through promotional offers.
• "Wagering Requirement" refers to the amount that must be bet before a bonus can be withdrawn.

These terms are always written in Bengali and apply to users in Bangladesh. In case of any ambiguity, 12bdb's interpretation will be considered final.

2. Account Registration and Eligibility

2.1 Age Requirement

12bdb's services are for individuals aged 21 or older only. Minors may not use this platform. We may request ID documents at any time to verify age. If an account is registered with false information, it will be immediately terminated and all balances will be forfeited.

2.2 Single Account Policy

Each individual may operate only one account. Opening multiple accounts for the same person is strictly prohibited. Multiple accounts operated from the same household or the same IP address may be flagged as duplicates.

2.3 Information Provided at Registration

• All information provided must be accurate, complete, and current.
• Name, phone number, email, and payment details must be truthful.
• Any changes to information must be reported to our support team without delay.
• Providing false information may result in legal action.

3. Deposit and Withdrawal Policy

3.1 Deposit Methods

12bdb currently accepts deposits through the following mobile banking methods in Bangladesh:

3.2 Minimum Amounts

3.3 Withdrawal Terms

• Withdrawal requests generally take 30 minutes to 3 hours to process.
• Large withdrawals may be held if account verification has not been completed.
• If an active bonus is present, wagering requirements must be met before withdrawal.
• Withdrawals will be sent to the payment method registered on the account.
• Suspicious transactions may require additional time for verification.

12bdb will not be responsible for delays caused by technical issues or third-party problems at the time of deposit. However, if such issues arise, please notify our 24/7 support team without delay.

4. Bonus and Promotion Terms

4.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. This bonus applies only once and is available only on a new account's first deposit.

4.2 Wagering Requirement

A wagering requirement of 15 times the bonus amount applies. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

4.3 General Bonus Rules

• Eligibility to claim a bonus is limited to one account.
• Wagering requirements must be met before the bonus expires.
• Violating promotional terms will result in cancellation of the bonus and any associated winnings.
• 12bdb reserves the right to modify or cancel any bonus offer at any time.
• If suspicious or manipulative betting patterns are detected, the bonus will be cancelled.

5. Betting Rules

5.1 Bet Validity

A bet is considered valid only when it has been accepted and confirmed by the platform. Incomplete bets due to technical issues may be cancelled and the amount will be returned to the account.

5.2 Minimum and Maximum Bets

Minimum and maximum bet limits apply for each game. These limits may vary by game and will be displayed in the respective game interface. 12bdb reserves the right to change these limits at any time.

5.3 Faulty Games and Bets

• Inconsistent results displayed due to software errors will be considered void.
• If incorrect odds or payouts are displayed, 12bdb reserves the right to cancel that bet.
• 12bdb will not be liable for any losses caused by technical errors.

5.4 Sports Betting

The sports betting section offers markets for cricket, football, kabaddi, and various other sports. Results for all events will be determined based on the official results of the relevant sports authority. In case of disputed results, 12bdb's decision will be final.

6. Security and Account Protection

6.1 Password and Login Security

It is your responsibility to maintain the security of your account. Use a strong password and do not share it with anyone. If you suspect unauthorized access to your account, notify our support immediately.

• Do not share your login credentials (username and password) with anyone.
• Log out after using a public or shared device.
• Change your password if you notice any suspicious activity.

6.2 SSL Encryption and Data Protection

12bdb uses SSL encryption technology to keep all data secure. Your personal and financial information is handled with strict confidentiality. See our privacy policy for more details.

6.3 Account Verification (KYC)

To ensure a safe and fair platform, 12bdb may request identity verification at any time. If verification is not completed in time, account transactions may be temporarily suspended.

7. Prohibited Activities

The following activities are strictly prohibited on the 12bdb platform:

1. Operating an account as a minor or on behalf of another person.
2. Betting using any software, bot, script, or automated method.
3. Operating multiple accounts with the intent to abuse bonus benefits.
4. Attempting to exploit platform vulnerabilities or technical errors.
5. Threatening, harassing, or engaging in abusive behavior toward other users.
6. Money laundering or conducting illegal financial activities.
7. Operating an account using a false identity or fraudulent information.
8. Attempting unauthorized access to the platform's systems (hacking).

Involvement in any of the above activities will result in immediate permanent account closure and forfeiture of all balances. Legal action may also be taken if necessary.

8. Account Suspension and Termination

8.1 Platform Rights

12bdb reserves the right to suspend or permanently close any account for any reason and without prior notice. This includes but is not limited to: breach of terms, suspected fraud, or security concerns.

8.2 User Rights

You may request closure of your own account at any time through our support. Before account closure, all outstanding withdrawals will be settled according to the established process, provided no terms have been violated.

8.3 Self-Exclusion

As part of responsible gambling, you may request to exclude yourself from the platform for a defined period. Visit our Responsible Gaming page for more details.

9. Limitation of Liability

To the maximum extent permitted by law, 12bdb will not be liable for the following:

• Loss of any game or bet due to internet disconnection or device issues.
• Technical errors with third-party payment services (bKash, Nagad, Rocket).
• Misuse of account information caused by the user's own negligence.
• Unforeseen circumstances (force majeure) — natural disasters, power outages, etc.

12bdb is committed to providing a safe and reliable service at all times and will endeavor to offer maximum assistance with any issues.

10. Changes to Terms

12bdb reserves the right to modify these terms and conditions at any time. Notice of significant changes will be provided through the platform. Continued use of the platform after changes have been made will be considered acceptance of the new terms.

You are therefore advised to review this page regularly. If you have any questions about the terms, please contact the support team.

11. Contact and Support

If you have any questions or complaints about these terms and conditions, our support team is available 24/7 to help. We provide service in both Bengali and English.

• Live Chat: 24/7 direct support
• Email: [email protected]

You can also visit our FAQ page for answers to common questions. To learn more about responsible gambling, read the Responsible Gaming page.